| Job Location | Jeddah, Riyadh - Saudi Arabia |
| Education | Bachelor of Science, Bachelor of Technology/Engineering, Bachelors in Computer Application(Computers). |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
IT Helpdesk AgentLocation ? Riyadh and Jeddah 1. Skills: a. Essential (Minimum)i. Very good command in English and Arabic (Both writing & speaking). ii. Customer service awareness and skills. b. Desirable (Optional) i. Fluent in English ii. Business Professional Language 2. Knowledgea. Essential (Minimum) i. Essential IT technical skills ii. Installation/Configuration/Supportb. Desirable (Optional) i. Advanced IT techincal skills ii. Able to resolve IT issues efficiently iii. Ability to make quick decisions on problem resolution iv. Analytical and techincal troubleshooting skills 3. Qualifications and Experience a. Essential (Minimum) i. University Degree in IT from a recognized university or institution b. Desirable (Optional) i. IT certification ii. A minimum 1 year of work experience in IT iii. A job that involves interacting with customers 4. Personal Attributes i. Strong personality ii. User Friendly iii. Patient and flexible attitude iv. Sense of commitment v. Excellent Communication and Inter personal skills vi. Mature, professional attitude with strong work ethic vii. Attention to detail and accuracy and the ability to manage multiple tasks simultaneously viii. Handle work pressure
Keyskills :
IT Helpdesk Desktop Support Technical Support
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