| Job Location | Jeddah, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Customer Success Specialist - Saudi National - JeddahPreparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visitVisiting customers to collect information about their performance to identify customer?s statusHandling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries to ensure high-level satisfaction and determining future requirementsPromoting Imdad consumables, Estore and Imdad patient?s websites according to the KPIsStudying and analyzing customer?s details after updating their contacts and competitor?s data to define the improvement criteriaReporting and reviewing weekly reports in regards to customer visits, customer feedback, Customer information and KPI reports to CSD Supervisor/ CSD ManagerMinimum Qualifications:Bachelor degree or Diploma in Business administration or any other related field1-5 years of experience in the Client Support / Customer Service fieldSaudi NationalKSA Driving License + carSkillsProficient in Microsoft Word, Excel, Outlook and PowerPointBilingual (Arabic, and English) is a mustActive listeningStrong verbal & written communication skillsEffective time management, organization and multi-tasking skillsExcellent interpersonal skillsProblem-solving skillsTeam player with ability to perform well under pressureEducationBusiness administrationJob Location Jeddah , Saudi Arabia Job Role Customer Service Years of Experience Min: 1 Max: 5 Residence Location Jeddah , Saudi Arabia
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
