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Customer Service Executive

1.00 to 10.00 Years   Jeddah, Saudi Arabia   03 Sep, 2024
Multi Link Corp
5 Jobs Openings
Job LocationJeddah, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryManufacturing
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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