Clinical Promotion Specialist - Virology

Job Description

Wondering what?s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you?ll see that for more than 80 years we?ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We?re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you?ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, andtry new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we?re working at the pace of change to improve patient lives with diagnostic tools that address the world?s biggest health challenges.We are looking for a Clinical Promotion Specialist whom his focus is to increase the customer satisfaction and retention rate, broaden product adoption in existing and new accounts, and to provide pre and post-sale support.The Clinical Promotion Specialist will be based in Saudi Arabia and will be onsite. You will work as a cross-functional team member reporting directly to the regional manager, providing application support for the business channel partner, distributor teams, and external customers.Clinical support includes education on product theory and technology, support operation, and appropriate use of consumables for various clinical settings, involved in pre and post-sale to identify and foster elements, processes, and champions that result in successful product adoption.In this role, you will have the opportunity to:

• Provide the application & technical training, troubleshooting, SOP?s, etc. for Beckman Coulter virology portfolio to business partners & customers when needed.
• Fulfil customer application needs in terms of the accreditation process including CAP, JCI, CBAHI. etc.
• Support customers and clinical practitioners on technical validation, comparison studies and product evaluations of all product portfolio including virology, Immunoassay & serology.
• Implement scientific medical value and ?pre-analytical trainings? in the market to increase customer satisfaction and loyalty as well as increasing business revenue to assist achieving sales targets.
• Promote BC virology products and solutions at customer-facing events and conferences
• Support local and regional trade shows as required.
• Keep up to date with latest developments in the clinical diagnostics community, including competitors? products.
• Collect virology installation bases data from market, analyses the data and present insights to have overview of the market. Keep updating the data as per market dynamics
• Maintains excellent working relationships with Virology KOL and other HCPs, establishing a network in the virology medical community and laboratories, to facilitate the acceptance for innovative tests, and developing professional relationships that help the company to demonstrate the high value of our virology products and to address the barriers and how to drive the virology market to expand our new solutions to a wider customer.
• Ensures activity planning/reporting at the SFDC software, keeping data updated
• Supports tender department on product knowledge updates and work with them to register any new product in NUPCO

The essential requirements of the job include:

• Formal Education-MBA/PhD/Master?s/bachelor?s in medical laboratory technologies
• 5+ years? experience as laboratory application specialist with records on accreditation process especially the immunology, serology, and virology, as well as on validation & evaluation process and running a full comparison study on clinical systems.
• 3+ years of experience on similar business industry preferred.
• Demonstrated ability to work effectively in a complex, geographically distributed organization with multinational culture environment.
• Excellent communication and presentation skills, able to work in a multidisciplinary team.
• Track record of building a successful partnership and teamwork.
• Strong ability to create presentations and proposals that reflect the needs of the client.
• Clear understanding of sales conceptual, business process and environment, VOC and customer satisfaction.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.When you join us, you?ll also be joining Danaher?s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you?ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you?ve ever wondered what?s within you, there?s no better time to find out.

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