Advanced Workflow Specialist

Job Description

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we?re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we?re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.The Advanced Workflow Specialist helps maximizing the turnover by supporting Marketing & Sales Manager and dealers network with expertise on products and applications, performing demonstrations, writing specifications and configurations for complex quotations.Actively seeks contact with Dealers/Customers to obtain feedback on existing and planned products to improve market position and give suggestions on opportunities and product positioning.Cooperate with the Division (BU) to address product issues and necessary developments in the most efficient way. Interact with Marketing for event organization (launches, workshops, exhibitions) and provide market feedback (competition, pricing, features).Supports trainings and definition of demo equipment for dealers. Cooperate with BU service team as link for the local service engineer.Sales Support:To maximize the turnover, in close cooperation with the Sales Managers, actively support the Sales activities such as demonstrations, product and application trainings, product presentations.Product specifications and complex quotationsCreate product & application material to help the sales force to increase the confidence and knowledge on the products & application.Product & Application Plan & ActivitiesUsing an agreed European Methodology and its tools carry out the agreed Action Plans & activities in the territory to achieve Sales and Profitability targets. Help to evaluate product sales trends in comparison with competitive products. Track the reasons why we win and lose the deals. Direct appropriate actions to increase market shares. Set priorities and push product promotion to optimize results. Propose countermeasures in case sales forecast might not be hit with high priority.Customer support at KAUST (King Abdullah University of Science and Technology). 30% of the timeBrick walling this important Leica account (Centre of Excellence). Support, train the users on our products and new applications, demo new products, carry out regular visits to already equipped customers to continuously monitor requirements and satisfaction levels, business trends and competitor activity.Marketing supportIn close collaboration with the marketing department and the sales force, support events such as congresses, workshops and symposia. Collect and share information about pricing and competitors features. Actively support VOC (Voice Of Customers) and collect customer feedback on new product requirements and/or future applications and provide consolidated information.Demonstration ResourcesTrainings for dealers and for customersDemonstrationsCompetitors monitoring and analysisDefinition of configurations of demo units for distributorsTechnical support to the team Key Account Aid & Tenders (DSA)Our expectations

• Proven track record of growing business faster than market for at least 3 years;
• Experience in selling through distribution channels
• Excellent in modern sales methods
• High level of energy to drive change
• Experience in working in an international environment
• In-depth knowledge of the microscopy market is also highly desirable
• Experience in working with Confocal and Widefield microscopy products is a must
• A minimum of two years related microscopy experience in a laboratory preferably a core facility is essential

WHAT WE OFFER Attractive compensation package Employees have the option to work from home up to 2 days/week We offer flexible working time models - for us, New Work is more than just home office We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion. #Charterof Diversity We offer a balance between support and autonomy to achieve your own goals in an international environment With us you get the chance to successfully contribute your own ideasGET MORE INSIGHTLearn more about what we do and who we are by watching our company video ?We Are Leica?: https://www.youtube.com/watch?v=1zHmalqMXN4At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.When you join us, you?ll also be joining Danaher?s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you?ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you?ve ever wondered what?s within you, there?s no better time to find out.

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