VP- Technology Product Manager

Job Description

Chase is on a mission to deliver a customer obsessed One Chase experience. Across the organization we are committed to transforming the way we work and how we deliver value against our business objectives.To achieve that mission, we have launched customer journey-based product groups. These product groups enable a truly cross-functional business, development, and operations experience to continuously design, deliver, and validate new functionality. Successful transformation at this scale requires hiring and selecting diverse and talented people who are equipped with the right end-to-end knowledge, skills, passion about customers and excitement about being at the forefront of change and innovation.As a Product Manager within our CCB Runtime Engineering Product, you?ll be part of the team providing the framework and technology to enable Chase Product Teams to quickly and easily move to the Public Cloud with confidence while removing the complexity of underlying systems and the need for deep infrastructure expertise. You will partner with the Product Owner and Area Product Owners to provide the strategic vision and roadmap while acting as the voice of the customer. You are, or will be, a domain expert in the product with the ability to synthesize trends, stakeholder needs, and strategic goals into a roadmap. You will use intent-based leadership to empower high performing, self-directed teams to deliver effectively leveraging data and metrics to assess product performance against business objectives.Who you are:

• Thrive in technical environments where your customers and partners are technical
• Embrace ambiguity and define clear strategies and priorities
• Seek to resolve technical challenges for customers
• A stickler for details and drive to deliver customer focused end-to-end solutions
• Eager to learn new technologies

In this role, you will:

• Drive product roadmap and act as voice of customer to drive product vision; define user experience needs, create product value propositions of developed features and benefits
• Ensure alignment of product features and stories, write epics/user stories, participate in agile development process, and prioritize user stories to meet strategic goals
• Contribute to the ideation, strategic development, ongoing refinement, and execution of the product roadmap.
• Manage iterative improvement of existing features and development of new features focused on customer experience and client/stakeholder needs while achieving a sustainable balance between end-user desirability, business objectives, and technical feasibility.Be responsible for the product strategy, including prioritizing features and integrations, setting release dates, maintaining roadmaps, developing change management and adoption plans, and end user communications
• Define and manage the products metrics, including cost, feature & functionality, risk posture and reliability

Qualifications

• BS/BA degree or equivalent experience preferred
• 10+ years of overall experience and 3+ years of product management experience for technology products including the development and execution of product vision, strategy, roadmaps, OKRs and go-to-market plans
• Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise and convincing manner to senior leaders, key stakeholders, employees and third-party vendors.
• Results-oriented and self-motivated; self-starter with capability to work independently while managing multiple projects simultaneously, with appropriate sense of urgency
• Ability to contribute to the broader product group?s knowledge base by proposing new and value-added methods on approaches to solve customer pain points.
• Attention to detail and ability to deliver quality work products while handling multiple initiatives required.
• Demonstrated ability to make data-driven decisions, take accountability for those decisions while candidly challenging the status quo to drive the right customer journey outcomes.
• Passion for technology and knowledge of technology trends and its application.
• PowerPoint and Excel skills.
• Experience working with Jira and managing boards and plans
• Understanding of modern Cloud CI/CD processes, tools, technologies, and best practices
• Understanding of the end-to-end technology process, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world?s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants? and employees? religious practices and beliefs, as well as any mental health or physical disability needs.

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