Technical Solutions Consultant

Job Description

Technical Solutions ConsultantThis role has been designated as ?Edge?, which means you will primarily work outside of an HPE office.At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Partner. Innovate. Act. These values combine to help us create important work worldwide to advance how people live and work.HPE makes Hybrid IT simple. HPE helps customers to design the right mix of Hybrid IT to serve their unique needs. We bring next-generation infrastructure that uses intelligent software to simplify and accelerate the delivery of new apps, services, and business insights. Providing with new ways to deliver and manage IT on-premises and in the cloud.Who we are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today?s complex world.ÿOur culture thrives onÿfinding new and better ways to accelerate what?s next.ÿWe know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.ÿWe make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.ÿOpen up opportunities with HPE.HPE GreenLake Platform Cloud (GLCP) team allows you the opportunity to collaborate with both creative and engineering types to build HPE?s next generation cloud platform. Combining agile methodologies and a continuous integration and delivery pipeline, the GreenLake Cloud Platform partners with all of HPE and powers HPE?s transformation as a true cloud-native provider. It?s the cloud that comes to you!ÿOn the GLCP team you will build innovative cloud platform capabilities that enables the delivery of rich HW and SW SaaS solutions to customers.Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.What you?ll do:

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end users contacts and proactive notification systems.
• Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical). .
• Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
• Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements.
• Ability to articulate clearly, recommend and explain resolutions /clients.
• Understand and utilize ITIL.
• Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

What you need to bring:

• First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science). Typically 3-8 year completion beyond High School level, BA/BS or equivalent experience.
• 5-7 years experience in relevant technologies and customer environments.
• Relevant industry qualification where applicable.
• Linux Administrator with minimum of 4+ years experience
• Debug the processes in Linux
• Solving Memory IssuesExcellent verbal and written communication skills in language to be supported.
• Advanced troubleshooting skills in a technical environment.
• Excellent analytical and problem solving skills.
• We are looking for you to join our team as a Kubernetes Engineer to design,
• build and implement cloud-native architectures with Kubernetes and related technologies for us.
• Responsible for overall Docker & Kubernetes setup, configuration and Architecture.
• Configuring and maintaining/ supporting a large scale Docker based environment using kubernetes.
• Troubleshoot and resolve issues within the Docker and kubernetes environment.
• Ensure proper operational aspects including monitoring, reporting, backup for both Docker hosts and associated images and containers.
• Good knowledge of Hadoop Architecture and understanding of distributed systems and distributed computation.
• Good Understanding of Linux and Networking concepts.
• General operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, basic of memory, cpu, OS, storage and networks.
• Intermediate Shell Scripting skills and Basic programming skills ideally in Java or Python
• Excellent oral and written communication skills with multi-tasking ability. Should be a self-starter who is excited about learning new technology.Self-driven, Ability to work independently and as part of a team with proven track record
• Open to working non-standard hours (Night Shifts) including weekends.

What we can offer you:A competitive salary and extensive social benefitsÿDiverse and dynamic work environmentÿWork-life balance and support for careerdevelopmentAn amazing life inside the element!Want to know more about how you can make your mark with us?ÿThen let?s stay connected!https://www.facebook.com/HPECareershttps://www.instagram.com/HPECareers/https://twitter.com/HPE_Careers#india #greenlakecloudplatformHPE is an Equal EmploymentOpportunity/Veterans/Disabled/LGBTand Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.Job:ServicesJob Level:IntermediateHewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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