Sr. Product Manager

Job Description

Company OverviewFanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today?s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics? footprint across the broader digital sports landscape will be rolled out soon. Fanatics? partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.At Fanatics, we?re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.About the TeamFanatics is first and foremost a technology company. We are powered by cutting-edge tech created by our small agile teams using the latest tools and technologies under our highly analytical, forward thinking, and open-minded leadership. As the global leader in licensed sports merchandise, we challenge ourselves by improving our new fully responsive NodeJS cloud commerce platform, Elasticsearch engine, and deep data science capabilities while building the best-in-class retail manufacturing and supply chain technologies. Our tech teams work together to revolutionize data science and engineering initiatives, provide highly scalable real-time and streaming platforms, and create secure e-commerce and in-stadium fan experience products. Our own e-commerce platform transacts in over 190 countries, 17 languages, and 14 currencies. Our motto is ?#GSD??get stuff done?and we do just that. If you want to be at the nexus of sports, commerce, and technology, come be a part of our industry-leading team here at Fanatics Tech.ResponsibilitiesAt Fanatics, as a global platform, we are looking for a Product Manager who can work on enhancing the customer experience for the 1000+ sites on our eCommerce platform. As part of this role, the PM is expected to be able to handle features across the end to end customer experience journey, from the time they land on the site to the time they complete the order, and including the post order experience. The PM is expected to be able to operate on features over multiple domains, and be able to quickly ramp and drive features in domains they may not have prior familiarity with.The Product Manager would be responsible forDrive cross-functional collaboration across a global organization to deliver successful productsBuild an in-depth understanding of our Fanatics users (internal & external), integrations, systems, API?s, marketing tools, platforms, and channels.Lead the ideation, development, delivery, and adoption of technology-oriented solutions that enable and support the expansion of our ecommerce capabilities in an agile environmentUnderstanding requirements from stakeholders across the business (e.g., executives, partner managers, other product teams) and integrating the requirements into the product roadmapHelp drive product vision and roadmap that is built from corporate objectives set by leadershipDrive on-going prioritization of projects, trade-off discussions, and communication of accurate timelines and status back to stakeholders.Define and document features and communicate product requirements in ways that make sense in the context of an agile processSupport the day-to-day operations by triaging issues, validating data, and communicating to stakeholders.Monitor and understand the development calendar ? know where your products are in development at all times and manage blockers and dependencies.Deliver. Say what you will and then do it. Be the person who just gets it done!Requirements5+ years experience as a Product Manager, preferably in an agile product organizationDeep experience within any ecommerce domain is preferred, as it helps showcase the ability to think through features specific to ecommerce2+ years experience in developing insight from analytics for product initiativesDemonstrated ability to work with multiple stakeholders to develop a clear strategy, prioritized roadmap, and go to market approach for navigation our ecosystemHave a deep understanding and proven track record of product management, UX, is data-driven, loves working under ambiguity, and is self-motivated.Basic project management skills to be able to manage the delivery of features.Proven ability to effectively communicate progress to leadership and stakeholders across the organizationComfortable collaborating with local and remote Product and Engineering teamsKnowledge of agile development methodologies and tools

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