Programme and Project Services Analyst GSC?s

Job Description

Business: Wholesale Transformation CentreOpen positions:1Role Title:Programme and Project Services Analyst GSC?sGlobal Career Band: 6Location (Country / City ):India- Bangalore / HyderabadRecruiter Name : Hariharasudhan .GWhy join us?

• Wholesale Transformation is responsible for world-class strategic transformation of Wholesale banking through smart execution. We act as strategic partners to business and create world class digital capabilities that enable HSBC Wholesale to digitize at scale and simplify the lives of our colleagues & customers.
• We are a team of ~500 globally and over 200 in India, driving design, business change, product ownership, simplification and automation across Wholesale Value Streams (Client Onboarding and Servicing, Global Payment Solutions, Global Trade & Receivables Finance, Capital Markets, Sustainability, Platforms & Regulatory programmes).

The Opportunity:

• The Wholesale Transformation, The Programme and Project Services Analyst supports the Project Management Office of a programme, this is a partnership role with the Programme Manager in successfully delivering the programme from definition to closure. This role will act as a source of guidance, provide governance and metrics to the global programmes and assisting the Programme Manager for making strategic decisions. This role is responsible for following the HSBC Change Framework, using standard project management methodologies and tools such as Clarity / JIRA / Confluence and working closely with their business colleagues.

What you?ll do:

• Demonstrates good knowledge of Transformation Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones
• Supports the Programme / Project Manager in defining required scope, quality, cost and effort
• Understands the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully
• Tracks progress against the plan, looking ahead and removing roadblocks to delivery.Ask questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
• Manages Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate
• Tracks and reports financial performance metrics and builds budget control to manage expenses
• Assists the Programme / Project Manager with programme/project mobilization including activities such as on-boarding resources and setting up the Clarity plans
• Work with Programme / Project Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets as well as maintaining programme/project change control
• Helps ensure the programme/project team follows all quality assurance processes, Global Transformation Centre Frameworks and the use standard tools.
• Tracks, reviews and controls programme/project progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate
• Support the Programme / Project Manager with closure activities, including post project review and handover
• Demonstrates understanding of analytical tools and techniques to prepare and analyse management reports; identifying factors that are putting the programme off track, monitor and share progress with stakeholders
• Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals
• Define, implement and champion use of all the standard PMO methodologies, artefacts and tools in a consistent manner; explaining the expected benefits resulting from their usage

*Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Addl responsibilities may form part of the role depending on the project, programme or portfolio where the resource is assigned / on boarded.

Keyskills :