Product Analyst for Debit Platform

Job Description

As a Product Analyst, you will serve as the primary liaison between the Product Owner, Partner Products and Scrum Teams to analyze business requirements and produce required documentation to support the Area Product. Conduct data and gap analysis, develop detailed process flows and Customer Journeys to understand business processes. Help create and refine user stories, owns issues as they arise, troubleshoot defects with scrum team, etc.Key Responsibilities:

• Product Analysts are responsible for being proactive on projects and engaging team members and key stakeholders to drive conversations and deliverables that impact the overall Roadmap
• Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
• Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
• Accountable for timely execution of Production Validations, conducting lessons learned and Business Requirement, generating pertinent process maps/flows as applicable
• Understand the environment(s) in scope and serve as a Subject Matter Resource.
• Conduct elaboration sessions to solicit requirements as needed to refine the requirements and customer ask.
• Writing Epics, Stories, Testing Conditions/ scripts, validation criteria, communication plans and release planning.
• Effectively identify, communicate and escalate risks, blockers, and impacts that could delay delivery of projects.
• Act as voice of the customer and drive product vision
• Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap
• Facilitate and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners
• Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
• Support feature teams with MVP, testing, user experience testing, product backlog refinement, research and other duties as assigned

Qualifications

• With overall 10 years of experience, requires at least 3 years of experience in a Business Analyst, Area Product Owner, or project management role preferably with Agile methods, process & execution
• Requires experience developing business requirements, writing stories, preferably working knowledge for creating testing conditions, use cases and validation criteria
• Demonstrated ability to work independently, and self-directed.
• Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.
• Proficient in Microsoft Office Suite. Specifically, Excel, Word, and PowerPoint.
• Working experience creating process flows using Visio.
• Working knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)
• Excellent organizational, time and project management skills
• Ability to learn on the move, self-paced, mentor, or thru execution.
• Sharp analytical, problem-solving and leadership skills
• Attention to detail and ability to manage continuously shifting business priorities

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world?s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants? and employees? religious practices and beliefs, as well as any mental health or physical disability needs.

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