Manager - HR Advisory GSC''s

Job Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we?re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.Some Careers grow faster than others.If you?re looking for a career where you can make a real impression, join HSBC and discover how valued you?ll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.We are currently seeking an experienced professional to join our team in the role ofManager- HR AdvisoryWhy join us?The HR Advisory role supports the businesses in the achievement of their strategic goals through the effective management and performance of its staff by ensuring that managers have the confidence to lead their teams with confidence and integrity.

• The role of HR continues to develop, as HSBC drives a globally aligned model across all its functions. Banking is fiercely competitive with heavy and increasing regulation. Organizational capability, performance and talent management are under close market scrutiny.
• HR Customer Experience & Advisory is part of the HR operational function and is responsible for the employee service proposition on a global basis.
• The Advisory Teams within HR are actively engaged in maintaining high standards of operational activity throughout the year, (BAU) as well as researching and implementing the changes necessary to support the ongoing transformation of HR.

• The role of HR continues to develop, as HSBC drives a globally aligned model across all its functions. Banking is fiercely competitive with heavy and increasing regulation. Organizational capability, performance and talent management are under close market scrutiny.
• HR Customer Experience & Advisory is part of the HR operational function and is responsible for the employee service proposition on a global basis.
• The Advisory Teams within HR are actively engaged in maintaining high standards of operational activity throughout the year, (BAU) as well as researching and implementing the changes necessary to support the ongoing transformation of HR.
• The HR Advisory role is a major player in supporting the business in the achievement of their strategic goals through the effective management and performance of its staff by ensuring that managers have the confidence to lead their teams with confidence and integrityEscalate flaws/gaps in policy and process to the appropriate relationship manager in the HR Advisory team and/or the customer contact support team and/or the appropriate GSO area or CoE. Work with the HR business in order to influence appropriate changes
• Provide options and risk assessed advice & guidance to the business.
• Evidence of problem analysis, risk assessment and appropriate commercially aware solutions given to the business: identified through casework
• Demonstrates appropriate judgement around escalations for guidance or decisions when managing
• Demonstrates contribution to knowledge management content to support continuous improvement of HR services and products
• Demonstrates effective, timely communication with clients related to individual cases ?
• Measured by feedback from clients, key stakeholders, HR colleagues and line manager
• Clear case records detailing actions and options, guidance and risks provided to the business.
• Evidence of satisfactory completion of additional tasks allocated

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