hireejobsgulf

Lead - Govt Voice Collections

1.00 to 10.00 Years   Hyderabad, Pakistan   02 Aug, 2022
Job LocationHyderabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Key Deliverables? Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt? Effective Management of ARC?s to ensure superior customer experience for pre& post customer? Drive Complaint reduction and increase FTR at ARCs/ASCs/AEOs? Drive High Value Service Experience to increase customer retention and Revenue from these segments? Drive Rural Service Experience through ASC expansion and ASC engagement & training.? Drive Compliance Management through continuous education at Distributors/Retailers on document adherence, Quality of APEF & reduction of multiple APEF? Regular review and monitoring of channel partners & agencies to ensure higher performance and productivity? Ensure self-care awareness, Vas revenue up sale, GPRs & data service solution at touch pointsSkills Required? Strong Analytical skills? Very high Excel and financial modeling skills? High process orientation? Good communication skills? Result - Orientation? High negotiation skillsEducational Qualifications? Full Time graduate, preferably MBA/ PGDMWork Experience? 3-8 years of Collections ExperiencePreferably Telecom

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved