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JM Customer Services

1.00 to 10.00 Years   Hyderabad, Pakistan   22 Mar, 2024
IFFCO
1 Jobs Openings
Job LocationHyderabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Job SummaryEstablish optimum long, short & medium term shipment & effective logistics plans to meet market requirements etc with optimum utilisation of available resources.Roles & Responsibilities

  • Handling documentation pertaining to export shipping, based on L/C and/or other credit terms
  • Compliance Checks of documents (LC & Shipping)
  • Getting all required documents attested from the relevant authorities/ministries/chamber of Commerce
  • Maintaining a direct relationship with the Bank pertaining to all export procedures and documentation
  • Completing paperwork for acquiring certifications/lab test reports for required items
  • Preparing issue Certificate of Origin, Customs/ Insurance declaration
  • Close coordination with the logistics or shipping company or agents for scheduling
  • Ensuring timely export documents delivery
  • Preparing and filing all documentation and relevant email correspondences in line
  • Coordinating with buyers for documents operations
  • Dispatching shipping documents to all relevant parties through mail
  • Preparing LC draft ,freight draft, Insurance Draft
  • Tracking the status of the entire shipments document and preparing a report of the same
  • Participating in Annual Budget preparations
KPIs
  • Minimizing discrepant documents and discrepancy charges (payment realization)
  • Ensuring low demurrage and detention costs
  • Timely preparation of weekly documents negotiation report
  • Effective utilization of ERP system
Work experience requirement8-10 years of Customer Service experinece in Supply Chain function from FMCG manufacturing companies.QualificationBachelor?s degree in Commerceÿor Business Administration.CompetenciesDispatch DocumentationSales Order Process ManagementExport ComplianceLogistics PlanningCustomer ManagementCommunicating effectivelySelf and Team ManagementPlanning & Decision MakingCustomer CentricityOwnership & Result Orientation

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