Infrastructure Engineer II - Citrix XenApp Administrator

Job Description

With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.As an Infrastructure Engineer II at JPMorgan Chase within the Infrastructure Platforms team, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.Job responsibilities

• Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
• Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
• Carries out day to day work assignments with some guidance and within documented parameters
• Escalates issues to appropriate leaders
• Participating in the support of Citrix Virtual apps and desktops.
• Maintaining a highly available Citrix environment including optimization of user profiles and applications.
• Managing the security of the Citrix XenApp systems by following best practices methods for the applications and users.
• Analyzing Citrix system performance, root cause problem determinations, capacity planning and preparation of reports as needed.
• Managing and implementing redundant systems and policies for Citrix disaster recovery
• Working in collaboration with other departments or organizations to develop and analyze applications in support of their projects or mission, then upgrade or enhance service offering to meet these requirements.
• Managing development of scripts to automate manual administrative works using scripting languages PowerShell, Python etc..

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience
• Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.)
• Experience with cloud technologies with the ability to operate in and migrate across public and private clouds
• Proficiency with Citrix Virtual apps and desktops user administration.
• Knowledge of Citrix Netscalers, Provisioning Services, Storefront and Microsoft App-v.
• Good knowledge of Windows 2019/2022.
• Knowledge on Group policy management, DHCP, DNS.
• Demonstrated ability in managing virtualization infrastructure on an enterprise scale including: VMware ESX Server, Virtual Center, VMotion, P2V and disaster recovery procedures.
• Basic understanding of network topology and design.

Preferred qualifications, capabilities, and skills

• Excellent communication, analytical and writing skills
• Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world?s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants? and employees? religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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