Infra Structure Support- Vice President

Job Description

?As an experienced Infrastructure Support professional, your relentless dedication to innovation will have a positive ripple effect on both innovation and the people who make it. You?ll put your experience to work across the board, leading an incredibly talented team in areas like change management, incident management, and problem management. You?ll be responsible for management communication and client relationship management. You?ll use your critical thinking skills to establish the team?s functional goals and set priorities and objectives that align with our overall strategy. You?ll oversee areas like incident management, change management, impact identification, management communication, risk and controls, client relationship management, service improvement, discovery/gathering/documenting of business needs, data and requirements. You?ll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Expertise in service, functional area or Infrastructure supported and interdependencies
• Technological, Organizational and/or Operational Change Management
• Advanced knowledge of risk and controls landscape, ensuring company-wide standards are met
• Ability to set and drive the business strategic direction to deliver technology that meets internal and external needs
• Knowledge of financial control and budget management

• Build and cultivate a culture focused on partnership, collaboration and transparency with technology teams to deliver customer value and improve security posture of the firm.
• Ensure technology risk is effectively identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause/key themes.
• Help teams embed threat modelling, solutions architecture, secure code review into product and application teams so they are secure from the start and compliant with risk policies and regulatory obligations.
• Serve as a point of escalation and subject matter expert for IT Risk and Cyber domains, including vulnerability management, data protection, cloud and application security.
• Interface with ISMs, Technology Leadership and Application Development teams on an on-going basis for business-as-usual risk activities, reporting and project initiatives.
• Embrace the firm?s Cybersecurity and Technology Controls (CTC) control framework, Standards and Control Policies and ensure business adheres to those controls.
• Continuously educate the application development community on CTC Cyber Controls and Policies.
• Evangelist of leading application scanning toolsets (Static scans, Open Source Software scans, Pen Tests, Dynamic Scans, Secure Design Reviews etc.)
• Communicate and consult to Governance & Controls ISMs, Chief Technology Officers (CTOs), Chief Development Officers and their staff to efficiently identify application remediation actions, where necessary.
• Analyze, communicate, and track new and emerging vulnerabilities near real time, and proactively disseminate required knowledge to stake holders
• Certified in Risk and Information Systems Control like CRISC or CISSP

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world?s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants? and employees? religious practices and beliefs, as well as any mental health or physical disability needs.

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