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Deputy Manager - Service

1.00 to 10.00 Years   Hyderabad, Pakistan   31 Aug, 2023
Job LocationHyderabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

A.ÿÿ PRIMARY Purpose (Why does this job exists)To meet the AMC & Service operations requirementsB.ÿÿ primary DUTIES:To Render service support for HVAC&R AMC and Warranty customers and satisfying their needs LNM Execution for Hyderabad Territory LNM Sales & Revenue Generation Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction Coaching Vendors on JCI?s SOP?s 100% PSA Renewals Timely AR collection Attaining Appreciation letters towards customer satisfaction Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad Implementing Predictive analysis and new service Timely LNM execution for revenue generation Monitor and groom team working through associates/third party Has to be a self-motivated person and should take initiatives Achieving customer satisfaction by improving RT/TAT& PM adherence Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA,LNM,retrofits Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sitesC.ÿÿ Education, Technical Skills, knowledge and experienceB.Tech 3-5 yrs of experience in HVAC&R industry with service profile Knowledge & Hands on experience in Screw, Centrifugal and Ammonia chillers Knowledge of Electrical Good communication and Presentation Skills Knowledge of MS-Office Skill to manage the team of Engineers /Technicians

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