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AS400/Consultant Specialist

1.00 to 10.00 Years   Hyderabad, Pakistan   25 Jul, 2024
HSBC
1 Jobs Openings
Job LocationHyderabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Some careers brighter than others.If you?re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.In this role, you will:

  • Provide the technical support within the agreed Service Levels.
  • Ready to work round the clock (7*24).
  • Meet the delivery standards as per the agreement that includes quality of deliverables, documentation Status communication and timely reporting.
  • Interact with application teams and other infrastructure teams.
  • Vendor liaising for troubleshooting and issue resolution.
  • Assisting the team to provide quality customer service, interacting with stakeholders and effectively handling escalation and crisis situations.
  • Demonstrated ability to adapt to new technologies.
  • Proactively identify problem situations and resolve to give maximum customer satisfaction.
  • Work with regions for MIRs and SIPs.

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