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Application Tech Support Practitioner

1.00 to 10.00 Years   Hyderabad, Pakistan   02 Mar, 2024
Job LocationHyderabad, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Project Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must have skills : LinuxGood to have skills : Vmware Virtualization AdministrationMinimum 2 year(s) of experience is requiredEducational Qualification : Minimum of 15 years of educational qualification requiredSummary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve using your expertise in Linux to accurately define and resolve client issues, while also utilizing your exceptional communication skills to maintain strong client relationships. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application.- Accurately define client issues and interpret and design resolutions based on deep product knowledge.- Utilize expertise in Linux to troubleshoot and resolve client issues.- Maintain strong client relationships through exceptional communication skills.- Collaborate with cross-functional teams to ensure the smooth functioning of systems or applications. Professional & Technical Skills: - Must To Have Skills: Expertise in Linux.- Good To Have Skills: Experience in Vmware Virtualization Administration.- Strong understanding of system or application design and architecture.- Experience in troubleshooting and resolving client issues.- Exceptional communication skills.- Collaboration and teamwork skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Linux.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Hyderabad office.Minimum of 15 years of educational qualification requiredEqual Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.

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