| Job Location | Heliopolis, Cairo , Egypt |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Construction & Building |
| Functional Area | Not Mentioned |
??????????Set up servers for company use, perform and ensure proper installation of cables, operating systems, and/or appropriate software, and give permissions to appropriate users for application usage and folders? accessibility.???????????Oversee the performance of servers and computer systems, and perform periodical visits to construction sites to ensure smooth server and computer operation.??????????Install and perform repairs to hardware and/or software, following design or installation specifications.??????????Conduct computer diagnosis to investigate and resolve problems and provide technical assistance and support.??????????Close open tickets, maintain records of daily data communication, problems, remedial actions taken, and/or installation activities, and report to the management through Complaints Analysis report the repetitive issues for immediate actions.???????????Provide remotely technical assistance and troubleshooting to site-based employees.???????????Support LAN connectivity, routers, firewalls, patches, security systems, cloud and network infrastructure, especially???????????Implement, administer, and troubleshoot network infrastructure devices Sophos.??????????Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly??????????Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
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