Develop, implement and manage multiple social media platforms.
Create monthly editorial calendars and schedules.
Create, edit, proofread and publish well-structured social media content using keyword searching tools and SEO guidelines to optimize content.
Proposes new ideas and concepts for social media content.
Provide a visual brief for the art department to perfectly visualize ideas.
Remove, manage and report any inappropriate problems.
Track and analyze competitors? platforms and marketing activities on weekly basis.
Review the assigned accounts on daily basis.
Coordinate and handle the assigned accounts through account managers.
Prepare accounts reports.
Review and moderate all our company pages user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos and audio, liaising with communicated guidelines and policies.
Content creation & simple post editing.
Service our customer accounts, processing inquires, complaints and escalating when necessary.
Moderate communities located in social networking sites including Facebook, and other similar social media platforms, adapting methodology where appropriate.
Regularly feedback insights gained from community moderation into the marketing team.
