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Customer Service Executive

1.00 to 3.00 Years   Heliopolis, Cairo , Egypt   18 Nov, 2020
GS1 Egypt
1 Jobs Openings
Job LocationHeliopolis, Cairo , Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryNon-profit Organization
Functional AreaNot Mentioned

Job Description

  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales deals.
  • Direct prospects to the sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company?s reputation.
  • Go the ?extra mile? to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information on CRM.
  • Act as an account manager to serve the high touch members.
  • Upsell/cross-sell our solutions to our existing members.

Keyskills :
Customer Service Executive

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