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Customer Service Representative

1.00 to 10.00 Years   Heliopolis Cairo, Egypt   28 Feb, 2024
ABU ELKHER - HP DISTRIBUTION
5 Jobs Openings
Job LocationHeliopolis Cairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryConsumer Electronics
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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