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Call Centre Agent

3.00 to 5.00 Years   Hawali, Kuwait   16 Dec, 2020
Joan Al-Kuwait - Marine Services and Logistics co.
1 Jobs Openings
Job LocationHawali, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

  • Ensures calls are answered within predetermined time scales and are with in a professional manner.
  • Handle customers complaints and enquiries.
  • Builds and maintain customers? relationships.
  • -Follows up with the customers telephone and e-mail and ensure that their needs are met satisfactorily.
  • Compiles customers? requirements based on information meetings, calls, direct mail responses and other sources. - Responds promptly to customer needs.
  • Achieves the highest level of customer satisfaction.

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