hireejobsgulf

Call Center Representative

3.00 to 5.00 Years   Hawali, Kuwait   17 Mar, 2022
Job LocationHawali, Kuwait
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryPersonal Care Centers
Functional AreaNot Mentioned

Job Description

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication ?scripts? when handling different topics
  • Identify customers? needs, clarify information, research every issue and provide
  • solutions and/or alternatives
  • Seize opportunities to upsell products/ services when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Keyskills :

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