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L3 Support

1.00 to 5.00 Years   Gurgaon, India   18 Sep, 2019
Job LocationGurgaon, India
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Role & Responsibility:. Ticket tracking and following SLA.. Quick solution and permanent solution approach.. Escalation matrix management and communication.. Code debugging and follow up for development life cycle..? Regular improvement for ticket reduction.. Providing hands on solution to the L1 ~ L2 team members for quick response.. Incident handling

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