Training & OD Supervisor

Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the worlds most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in Express logistics and an Employer of Choice - with a 2020 global ranking at #2!Join our team and discover how an international network thats focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/expressDo you want to make a difference? Then come to our Insanely Customer Centric Team and become a Certified International Specialist!Job PurposeResponsible for developing and delivering the annual training plan to ensure that employees are well developed along with meeting the necessary business needs. Act as CIS champion and deliver the full CIS agenda across the country.Principal Accountabilities

• Deliver training calendar in line with local and corporate strategy to meet individual and team learning / development requirements
• Create and update the training database
• Act as FFW/FFL champion for all Health & Well-being programs
• Prepare training reports that facilitate proper evaluation of training effectiveness and efficiency
• Run TNA to develop the site?s annual training plan
• Manage induction programs to orient new employees with DHL?s business, policies and culture.
• Act as EOS champion
• Administer DHL?s yearly surveys (EOS / GPTW)
• Support functions with the necessary analysis after the surveys? results
• Responsible for DHL?s portals: EOS / MyTW / HRQS / Smart Connect / QAS
• Mastering the creation of quizzes for engagement activities
• Manage the Performance appraisal cycle along with the necessary LEADS
• Act as CIS Champion
• Ensure completion of 100% of all mandatory training programs, CIS programs & other training programs to address developmental needs with the set timelines
• Organize & deliver all CIS foundation sessions to new commers
• Administer functional CIS programs
• Build & monitor the CIS annual budget
• Manage monthly / yearly recognition programs (EOM / EOQ / EOY / Energizer)
• Act as Smart Connect Champion and manage Egypt?s Smart Connect app.

2.NATURE AND SCOPEa) ContextThe jobholder is responsible for identifying training needs and developing and implementing programmes across functions, which meet the identified strategic needs, and strategic direction of the organization. The job holder acts as Champion for several engaging matters as (CIS / EOS / FFW/FFL / Smart Connect)b) Reporting RelationshipsThis role reports to the HR Director.c) ContactsInternal:SMTDepartment ManagersOther DHL regional TrainersAll StaffExternal:Training SuppliersGeneral Suppliersd) Problem SolvingThe jobholder will be required to investigate performance issues and training needs identified to resolve what is and what isn?t a training issue. They will also need to develop innovative programmes, which are cost effective.e) Decision MakingDecision making will involve areas like:The most appropriate training solution to an issueThe most cost-effective way to resolve a training problemAappropriate vendors to usef) Planning and OrganisationThis role does require planning up to one year in advance in relation to the budget and training calendar. Detailed planning will usually be done quarterly. The nature of training means that deadlines are often unbreakable so planning and organising is important.g) Job ChallengeIdentifying and implementing training programs to ensure a world class culture is developed and nurtured.Manage the expectations of line managers versus the limitations of the budget.3.KNOWLEDGE, SKILLS AND EXPERIENCEExperience

• Training delivery exp. is a must
• 5 ? 7years in training field
• Project Management is needed
• Engagement initiativs

Competencies

• Passion for public speaking and training/developing others
• Excellent communication and interpersonal skills
• Ability to engage and interact with individuals at all levels
• Excellent planning / organizing skills and managing multiple projects
• Excellent MS Office skills; particularly in power point and designing presentations
• Creative skills are a must
• Cross functional & multitasking skills

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!We look forward to receiving your application!

Keyskills :