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Technical Support Specialist

1.00 to 10.00 Years   Egypt   27 Aug, 2021
Trans Business for Trading and Distribution
1 Jobs Openings
Job LocationEgypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryTobacco Products Manufacture
Functional AreaNot Mentioned

Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers, scanners.?Plus, any other hardware or software products
  • Handling company staff technical support cases
  • Maintaining system functionality and Troubleshooting hardware and software issues with SLA
  • Following up with the customer to ensure first call resolution and achieving 100% customer satisfaction Rate
  • Use various administrative department tools and resources for incidents resolution

Keyskills :

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