Sr Customer Service Manager - UAE & Oman Service Manager

Job Description

Are you a Services Leader looking for your next moveWould you like to be part of Bently Nevada teamJoin our Baker Hughes Bently Nevada teamBaker Hughes Bently Nevada offers a plant-wide, holistic suite of machine condition monitoring and protection hardware, software and services that help achieve the highest level of asset reliability possible.Partner with the bestAs a Sr. Customer Service Manager - UAE & Oman Service Manager, you will be accountable for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.As Sr. Customer Service Manager - UAE & Oman Service Manager, you will be responsible for:. Looking after financial forecasting and reporting and acts as P&L leader of India region. Participating in development and lead the execution of the Benlty Nevada Services growth strategy taking into consideration the services pricing, financials and operational excellence. Working closely with region sales leaders to ensure appropriate sales coverage and opportunities to achieve the services orders plan for region. Building strong long-term relationships with specific customers within the region. Interfacing regularly with the Services Director to review the progress of regional growth initiatives and participate in the development of new service offerings.Fuel your passionTo be successful in this role you will:. Have a Bachelors degree in Engineering from an accredited university or college.. Have at least 5 additional years of experience in Field Services.. Have at least 4 years of experience in a management role.. Have willingness and ability to travel within assigned region.- Have at least five years experience in the industry and the vibration technology.Desired Characteristics. Strong business acumen and commercial savvy.. Ability to manage effectively in a dynamic and fast-paced environment.. Strong customer service mindset.. Effective team contributor and member.. Ability to energize teams through inclusiveness and connection with people.. Working knowledge of contract terms and conditions.. Familiarity with project labor and material quoting tools.. Ability to build trust by respecting the ideas and contributions of everyone.. Strong oral and written communication skills.. Strong interpersonal and leadership skills.Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patternsWorking with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:. Contemporary work-life balance policies and wellbeing activities. Comprehensive private medical care options. Safety net of life insurance and disability programs. Tailored financial programs. Additional elected or voluntary benefits#Li_OnsiteAbout Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress Join us and become part of a team of people who will challenge and inspire you! Lets come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Keyskills :
Business Acumen Field Services Customer Service Oral Communication Management Leadership Skills Written Communication Interpersonal Skills

About Company

Baker Hughes Company is an American international industrial service company and one of the world's largest oil field services companies. The company provides the oil and gas industry with products and services for oil drilling, formation evaluation, completion, production and reservoir consulting.