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Senior System Engineer _VOIS

1.00 to 10.00 Years   Egypt   30 Aug, 2022
Vodafone - Egypt
1 Jobs Openings
Job LocationEgypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Role purpose: Provide and operate Windows Server Infrastructure various applications and customers. Constantly stabilise & optimise our running infrastructure and deliver cost efficient services of highest quality. Responsible for managing Windows server related uplift and decommissioning programs whilst maintaining the highest level of Service availability to Vodafone customers.Key accountabilities and decision ownership:

  • Manage the platform backend servers & End Devices Through the relative monitoring tools.
  • Ensure to meet the systems availability for all the backend systems & End Devices excluding planned outage.
  • Follow-up and fix problems once they appear on a server.
  • Insure to solve assigned Tasks for the supported systems within SLA.
  • Executing service/change requests and manage the proactive problems investigations and RCA
  • Escalate and communicate raised issues from Vodafone OpCos to the 3rd line of support.
  • Keep up to date with the new product versions and new releases.
Core competencies, knowledge and experience:
  • Bachelor of computer science/ engineering ?
  • 5-7 years? experience in operating of IT infrastructure in datacentre environments, preferably Server- / Storage and/or administration of network infrastructure.
  • Must have technical / professional qualifications:
Technical skills:
  • Strong experience in Microsoft products is mandatory. Certificate (MCSA) is mandatory.
  • MCSE Certificate is a plus
  • ITIL Foundation certificate is mandatory.
  • ITIL Service Capability OSA certificate is a plus.
  • ITIL Service Capability RCV certificate is a plus.
  • Experience in troubleshooting and strong PowerShell scripting is mandatory.
  • Reporting and analysis skills are preferred.
  • Project management knowledge is a plus.
  • Experience in Microsoft SQL is mandatory. Certificate is a plus.
  • Experience in Windows Server 2016 or 2019 is mandatory. Certificate is a plus.
#movewithus #_VOIS

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