Senior Quality Specialist

Job Description

Leads and executes all aspects of the quality program within or across multiple sites to enable each facility to profitably meet customer and product regulatory requirements related to the quality management system and related business quality strategies. Provides training, coaching, and overall guidance to enhance front line knowledge and accountability for quality across key roles. Promotes and enables a customer-focused culture across multiple plants or within a single plant with complex interfaces and/or requirements. Requires expanded conceptual and practical knowledge in own job discipline and broadens capabilities.Responsibilities / Duties

• Leads implementation and maintenance of the business/site quality programs which align to the Business Quality Strategy at the plant level.
• Provides an effective interface between customers and the plant to ensure consistent high quality service to customers. Represents the ?Voice of Customer? at the plant level.
• Acts as key plant interface to build or enhance cross-functional relationships across multiple sites or within a complex system, services and flow of information between the plant and the customer, Purchasing, Supply chain, R&D/TS&D, Product Stewardship, Commercial organization related to the product quality/regulatory requirements related to the quality management system.
• Continually improves effectiveness of the quality management system and demonstrates influential leadership in the execution of improvement opportunities.
• Generates and uses quality data to drive product quality improvements.
• Leads plant and/or site-level management of change activities related to product quality.
• Ensures plant Operating Discipline system, procedures and guidelines meet quality system requirements, as appropriate and serves as element focal point for the quality requirements of the Operating Discipline Management System.
• Trains and provides guidance to plant and other roles that impact product quality on customer and product regulatory requirements, and the use of supporting quality tools and processes to achieve plant and business goals.
• Identifies and leads product quality improvement opportunities and problem-solving efforts at the plant level, as determined through data analysis, customer feedback, continual improvement projects, and other quality-related programs.
• Establishes and leads the plant quality system audit program and conducts internal and third party audits, in conjunction with Business or Site strategies, leveraging findings to drive continual improvement.

Experience

• Bachelors degree plus quality, manufacturing or related experience required.

Dow Offers:

• A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
• The chance to work within a global company and interact with colleagues from around the world
• Opportunities that spark your imagination and ignite your passion to help others

About DowDow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance (ESG) leadership to achieve profitable growth and deliver a sustainable future. The Companys ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dows portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates 104manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately$55 billionin 2021. References to Dow or the Company mean Dow Inc. and its subsidiaries.For more information, please visitwww.dow.comor follow@DowNewsroomon Twitter.As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on www.dow.com.

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