Senior Product Researcher (Egypt)

Job Description

Sary is the leading Online B2B Platform in the Middle East. As pioneers, we dont cut corners and audacious dreamers, continue wise guidance to push the envelope for rooted inefficiencies in the supply chain and endless growth for everyone. Enabling our customers and partners comes from within the organization with a seamless connection.We share this journey with reputable VCs, FMCG leaders, and daring entrepreneurs to capture this massive opportunity such as (Sanabil, STV, Derayaha and Raed Ventures). Were looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!We are innovative problem-solvers on this adventure together. Working at Sary means that you?ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize our users? needs over our cognitive biases.Our PurposeAt Sary, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at convenient cost and service.Were looking to hire a Sr/Lead Product Researcher to join our team to help drive the user experience of our products and services. Youll work with the design team to identify user experience issues with our current products, and investigate user needs, and pains by creating personas, customer journey maps and process flow.Responsibilities

• Act as a thought leader in the domain of evaluative research, while advocating for people who use our products.
• Work in the central research team to conduct regular experience audits of our platforms in English as well as Arabic.
• Make research findings relevant and impactful for the product, design, and the business through creatively crafted insights, decks, stories, videos, and testimonials.
• Work with product teams to ensure evaluative recommendations are brought into the product backlog.
• Work to ensure team engagement in user research studies and foster a shared understanding of research output to drive research-informed decision making.
• Push the boundaries of research beyond just validation to make sure we are looking at the short- and long-term strategy of our products and that our users voice is there in every part of the product development process from inception, through execution, to shipping, and beyond.
• Coach and advise designers and product managers conducting their research projects.
• Regularly present insight reports to business and product stakeholders.
• Be one of the public faces of the Sary Product Design Team, and evangelize our brand in the public forums that you gravitate toward naturally.

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