Attending to customer and merchant disputes and ensuring prompt resolution
Liaising with switching companies and card schemes on Settlement issues
Rendition of daily CBN regulatory requirement report
Settlement of transactions routed through various payments platforms
Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.
Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
Ensures timely reconciliation of all transactions done on the bank?s terminals
Executes chargebacks and dispute resolutions of local and international cards transactions
