Senior Network Engineer

Job Description

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB offers traditional retailers the simplicity of dealing with one supplier, transparent pricing, on-demand delivery, and a range of value-added and embedded finance solutions. Suppliers benefit from MaxABs end-to-end supply chain solutions and business intelligence tools that allow them to accurately predict, monitor, and control the impact of their strategies in real time.System & Network Administrator�� Work with Global IT staff members to analyze and resolve problems associated withtechnical issues�� Ensure network security and connectivity�� Monitor network performance (availability, utilization, throughput, goodput, and latency) andtest for weaknesses�� Assist in the development, documentation, and implementation of standard operatingprocedures and customer service guidelines�� Maintaining, configuring, and monitoring switches, routers, and firewalls.�� Troubleshooting, diagnosing and resolving hardware, software, and othernetwork problems.�� Replacing faulty network hardware components when required.�� Maintain servers and associated hardware, applications, services, and settings.�� Develop and monitor policies for the use of network resources.�� Evaluate and recommend security improvements and system upgrades.�� Building and setting up new development tools and infrastructure�� Build and test automation tools for infrastructure provisioning�� Managing Virtualization environment VMWare�� Proactively manage and maintain servers and systems�� Develop and implement project plans, risk assessments, and contingency plans�� Design and implement monitoring, configuration management, and reporting functions thatwill make a hands-off environment�� Define and document best practices and support procedures�� Provide after-hours support for Infrastructure related emergencies as well occasionalweekend maintenance�� Interact with staff at the technical level, as required. (Second line of support)�� Troubleshoot issues, outages and provide RCA�� Communicate regularly with technical, applications, and operational staff to ensure theintegrity and security of the system.�� Administrating and managing Call center system 3CX�� Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO,monitoring, backup.Job Requirements�� Proven experience in a System & Network Administrator role�� Experience with firewalls, Internet VPNs remote implementation, troubleshooting, andproblem resolution is desired�� Hands-on experience in handling call center systems SIP, Voice gateway�� BSc. degree in Computer Science or related field�� English Language (mandatory)�� 3 to 5 years of experience in the same field.�� Excellent Communication Skills.�� CCNA & MCSA�� Knowledge of Microsoft Server features (ADFS AD WSUS WDS IIS).�� Solid Networking Skills (Routing & Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, andWAN protocols)�� Ability to travelPersonal Skills (MUST):�� High sense of responsibility and ownership, acting like an owner in what you do.�� Exceptional communication and presentation skills�� Able to multi-task efficiently under time pressure�� Able to work with cutting edge technology and assimilate information rapidly

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