Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
Identifies and sets appropriate quality standards and parameters for products.
Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
Coordinates product testing processes.
Participates in product testing.
Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
Reviews client, customer, and user feedback.
Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
