Program Specialist

Job Description

JOB SUMMARYTypically administers a program(s) or a portion of a program(s). Program(s) typically have a division-wide or Company-wide scope and work is generally varied and administrative or project oriented. The incumbent is responsible for setting priorities and establishing procedures for completing their daily, routine responsibilities. Instructions are received at the beginning of projects and work is generally reviewed at the completion of the assignment there is a high level of autonomy when handling daily recurring tasks.CANDIDATE PROFILEEducation and Experience

• Programming Qualification or Studying towards a qualification.
• High school diploma/ exams.
• Ideally will have a working knowledge of standard administrative processes and policies, procedures, products and services, customers and vendors typically gained through several years of experience.
• Position requires knowledge of basic functions of one or more business software packages, primarily word-processing, spreadsheet or database.
• Position may require general awareness and limited monitoring of certain regulatory requirements as they pertain to the program(s) being administered.

CORE WORK ACTIVITIESManaging Work, Projects, and Policies

• Coordinates and implements work and projects as assigned.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Ensures compliance with standard and local operating procedures (SOPs and LSOPs ).
• Answers questions pertaining to the program(s) being administered. Provides standard information regarding the routine details and terms of the program(s), provides guidance regarding the administrative procedures surrounding the program(s) and answers other frequently asked questions. More involved questions regarding the program are referred to the appropriate person.
• Produces and composes routine correspondence or documents pertaining to the program(s) being administered.
• Processes data related to the administration of the program(s) through an automated system following predetermined procedures.
• Researches general questions and problems regarding department policies, procedures, information or services. More involved issues are referred to the appropriate person.
• May maintain a tracking or reporting system utilizing spreadsheet, database or mainframe software.

Supporting Operations

• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.
• Maintains complete and up-to-date information to ensure accurate reporting.
• Represents team in all interactions.

Additional Responsibilities

• Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner.
• Attends and participates in all relevant meetings.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Maintains positive working relations with internal customers and department managers.
• Manages time effectively and conducts activities in an organized manner.
• Performs other reasonable duties as assigned by manager.

Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Keyskills :
programming Regulatory Requirements Data Processing Spreadsheet administrative processes Policies Procedures

About Company

Marriott Hotels & Resorts is Marriott International's brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development