Professional Services Consultant

Job Description

Professional Services Consultantat LogRhythm US RemoteProfessional Services ConsultantLogRhythm helps busy and lean security operations teams save the day ? day after day. With a potent combination of its comprehensive security operations platform, technology partnerships, and advisory services, LogRhythm empowers security teams to navigate a changing threat landscape with confidence. Together, we are ready to defend.LogRhythm is looking for a Professional Services Consultant who will be a vital member of our customer care team. This individual will drive the technical relationship with our customers and partners by providing advanced architecture, implementation and operational support of LogRhythm?s award winning security intelligence solution. A Professional Services Consultant should possess analytical problem-solving skills, demonstrate initiative and pay attention to detail. They need to be willing to work outside their comfort zone and be open to learn new skills. Excellent communication and writing skills are essential and the ability to make formal presentations and speak effectively in public are highly desirable.ResponsibilitiesWork collaboratively with other service and product team members to find creative solutions to our customers? challenges.Perform remote and on-site customization, installation, and integration of the LogRhythm solution.Provide consulting to customers during the testing, evaluation, pilot, production and training phases to ensure a successful deployment.Provide custom expert security consulting services to LogRhythm customers with a security operations center (SOC).QualificationsMinimum 3 years? experience working as a consultant in an environment that will translate over to deploying and integrating a complicated security intelligence solution into a global enterprise environment. Must have been a key contributor on complex projects for large enterprise companies.Strongly prefer experience working with SIEM or related network security productsStrong background in network administration. Ability to work at all layers of the OSI model.Must have knowledge of basic Windows setup, Windows Domains, trusts, GPOs, server roles, Windows security policies, basic Linux setup, user administration, shell features, package management, event logging, job scheduling, Linux kernel, Linux security and troubleshooting.Ability to visualize, articulate, conceptualize or solve both complex and straightforward problems by making decisions that are sensible given the available information.Benefits:LogRhythm offers the following benefits for this position, subject to applicable eligibility requirements: Medical Dental 401k plan Flexible time off Vision HSA FSA EAP Birthday Day offSalary:The annual starting salary for this position is between 95k-140k Annually depending on experience and other qualifications of the successful candidate.Bring your Whole Self to Work!Diversity, equity, and inclusion are at the core of who we are. At LogRhythm, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.Gartner Leader in SecurityTB companyAward-winning NexGen SIEM PlatformVoluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirelyvoluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in LogRhythm?s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A recently separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval, or air service.An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Form CC-305OMB Control Number 1250-0005Expires 05/31/2023Voluntary Self-Identification of DisabilityWe are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor?s Office of Federal Contract Compliance Programs (OFCCP) website at .You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.Disabilities include, but are not limited to:AutismAutoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDSBlind or low visionCancerCardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or hard of hearingDepression or anxietyDiabetesEpilepsyGastrointestinal disorders, for example, Crohns Disease, or irritable bowel syndromeIntellectual disabilityMissing limbs or partially missing limbsNervous system condition for example, migraine headaches, Parkinson?s disease, or Multiple sclerosis (MS)Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression1Section 503 of the Rehabilitation Act of 1973, as amended. 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