OD & HRBP OPERATION EXCELLENCE MANAGER

Job Description

Job PurposeTo monitor, inspect and propose measures to correct or improve the OD & HRBPs processes through conducing health checks and ongoing reviews on all related activities. Moreover, will act as the OD & HRBP department point of contact with all internal control stakeholders. The job holder will also be responsible for all OD & HRBP relevant vendor contracts (Assessments, Head-hunters and Outsourcing agencies); in addition to reviewing and implementing all invoices that pertains to the department.Key AccountabilitiesQuality Assurance

1. Develop, implement and track quality improvement indicators; provide indicator data to relevant OD & HR Business Partners Head to analyze performance, provide recommendations to analyse performance and monitor progress in accomplishing set plans.
2. Provide regular updates and quality checks reports to identify gaps and recommend plans, to remediate the gaps in collaboration with relevant OD & HR Business Partners teams.
3. Recommend enhancements for hiring tracking sheets and documentation sheets to ensure smooth tracking and follow up processes.
4. Make recommendations regarding opportunities for improvement; share opportunities for improvement, lessons learned and best practices with managers.
5. Follow up on the implementation of all the department?s HR projects, to provide relevant status/updates reports to the Head of OD & HR Business Partners department to support in the decision making process.
6. Conduct sample checking various data sources to maintain data quality and facilitate retrieval of data when needed to develop quality assurance reports.
7. Manage the relationship between HR & contacts management team to ensure smooth handling of the vendor contract renewals/ issuance process between participating stakeholders.
8. Work closely with the Manpower Management & Budgeting team in handling the department?s budget and budget consumption (e.g. SHL points, Recognition Program budget, accounts).

Documentation Custody

1. Manage the custody of the all OD & HR Business Partners department?s memos submitted to ManCom for approval to ensure their safe keeping.
2. Manage the custody of relevant HR vendors? contracts, and follow up on the contracts renewal.

Policies, Processes and Procedures

1. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Day-to-day management

1. Implement the day-to-day operations assigned for the OD & HR Business Partners department to ensure compliance with the established standards and procedures.

Compliance

1. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB?s sound legal position and mitigate any potential risks.

Qualifications & Experience

• Bachelor degree in Business Administration, Commerce or a related discipline
• Minimum 10 years of Experience in Human Resources functions
• Proven experience and knowledge of the Banking and Financial industries is a plus
• MBA or Master?s in HR degree or SPHR are preferable

Skills

• Excellent command of English & Arabic languages
• Good understanding of MS Office applications
• Good Communication and
• Excellent problem Solving skills
• Excellent analytical and operational skills

Keyskills :