Liaise with relevant departments to ensure that team?s objectives are being met and fraud risk areas are taken into account with different projects and products
Plan and build vision for Fraud operations and the whole domain overall
Help us in partnering with 3rd parties like partner banks, vendors and law enforcement
Ensure that team?s reporting responsibilities, quality, procedures and other service level agreements are upheld
Handle and monitor operational processes, ensuring effective workload and implement new processes to address problematic areas
Develop and maintain fraud prevention and ops effectiveness measurement metrics
