| Job Location | Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Trading & Commodity Trading |
| Functional Area | Not Mentioned |
1- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.2- Respond to queries either in person or over the phone.3- Write training manuals.4- Train computer users.5- Maintain daily performance of computer systems.6- Respond to email messages for customers seeking help.7- Ask questions to determine nature of problem.8- Walk customer through problem-solving process.9- Install, modify, and repair computer hardware and software.10- Clean up computers.11- Run diagnostic programs to resolve problems.12- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other system?13- Install computer peripherals for users.14- Follow up with customers to ensure issue has been resolved.15- Run reports to determine malfunctions that continue to occur.
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