Group Coordinator

Job Description

Fairmont hotels & Resorts are caring and attentive associates who are focused on providing efficient service and meaningful experiences. We are looking for a detail-oriented, multi-tasker that is dedicated to providing exceptional service to our clients of today and for the guests of the future. The Group Reservations Coordinator will manage group reservations and group rooms inventory as part of the event planning processHotel Overview:Overlooking one of Cairos most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypts corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile faade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.Summary of Responsibilities:Reporting to the Reservations manager / Or Delegate, responsibilities and essential job functions include but are not limited to the following:-Consistently offers professional, engaging and friendly service-Ensuring all group reservations and blocks are entered and maintained accurately.-Maintains relationship with Event Manager and client up to arrival, for all matters pertaining to guest room usage, monitors group pickup, managing rooming list changes, and tracking the inventory for individual call-in groups.-Has strong attention to detail related to routing, billing, and auditing other reservations for accuracy-Reservations duties and responsibilities will be assigned outside of managing group room blocks. REQUIREMENTS: Qualifications:-Previous experience is an asset At least three (3) years hotel experience-The ability to demonstrate technical proficiency with reservations systems-Expert knowledge of Word, Excel-Excellent multi-tasking and organizational skills-Excellent time-management skills-Excellent customer service and interface skills-Understanding of rooms merchandising and yield management processes-Physical Aspects of Position (include but are not limited to):-Constant standing and walking throughout shift-Frequent lifting and carrying up to 30 lbs.-Occasional kneeling, pushing, pulling, lifting.-Occasional ascending or descending ladders, stairs and ramps-Visa REQUIREMENTS: Must be legally permitted to work in Egypt.APPLY TODAY: Whether youre launching your career or seeking meaningful employment.ABOUT FAIRMONT HOTELS & RESORTSAt Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. Thats why youll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy, New Yorks The Plaza, and Shanghais Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

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About Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, Londons The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the worlds largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the worlds most unforgettable destinations, Fairmonts unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests