Customer Service Representative

1.00 to 10.00 Years Egypt 24 Jan, 2023

Job Location	Egypt
Education	Not Mentioned
Salary	Not Mentioned
Industry	Telecommunications; Call Centers & Customer Care Outsourcing; Business Process Outsourcing (BPO)
Functional Area	Not Mentioned

Handling customers regarding Mobile and Home services, landline, ADSL and IPTV services and complains.
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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