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Customer Service Representative

3.00 to 5.00 Years   Egypt   21 Dec, 2022
Job LocationEgypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.
  • Maintain a positive, empathetic and professional attitude towards customers at all times.
  • Processing orders, forms, applications, and requests.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Keyskills :

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