Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, and tables.
Prepare, review, reconcile, and issue bills, invoices, and account statements.
Review, reconcile, and/or process credit card vouchers, advance deposits, overpayment, cancelled reservations, tax exemptions, and voucher (e.g., Marriott Rewards and gift certificates) invoices.
Respond to and/or resolve questions or disputes from Service Center/guest, credit card companies, and banks.
Conduct credit checks as directed.
Follow up and resolve past due accounts.
Set up, maintain, and manage collections of check guarantee service accounts.
Follow all company policies and procedures maintain confidentiality of proprietary information protect company assets.
Anticipate and address guests service needs.
Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Ensure adherence to quality expectations and standards.
