| Job Location | Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Household Appliances |
| Functional Area | Not Mentioned |
Responsibilities:-Respond to and resolve product or service problems that clients are experiencing.-Build sustainable relationships of trust through open and interactive communication.-Work effectively across a variety of communication channels: live chat, email, phone, etc.-Attract and retain clients by answering inquiries and providing suggestions to the clients.-Identify and assess the clients needs through active listening to achieve satisfaction.-Work collaboratively with teammates to solve client issues as quickly and as efficiently as possible.-Report client complaints and escalate issues when necessary to prevent potential churn.-Follow communication procedures, guidelines, and policies.Requirements:-Bachelors degree in any discipline.-Fluency in English is a must.-Customer service background is preferred.-Flexible with rotational shifts and can cope with the fast-paced work environment.
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