Wholesale Operations Coordinator II

Job Description

RETAIL & DISTRIBUTION DubaiWholesale Operations Coordinator IIWe usually respond withina weekWho we areWe are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.What youll be doingWholesale Operations Coordinator II JOB RESPONSIBILITIES: * Taking care of clients request relating to documents required from Brand/ from company for the distribution clients, keep advising the references shipped. * Advise them on the arrival of special collection * Pushing the wholesale clients for delivering * Forwarding special packaging requests of clients * Checking wholesale invoicing report * Follow up for SOA to be sent to the clents * Prior to booking order, need to get approval from Finance team to release the order of the client (since all external client orders are blocked in the system)* Work on clients data sheet in their template for their item creation and purchase order creation. * Follow up for payments , LC/ advance payments Rework on the packing list/ invoices ? as requested by client in their Templates/ format. * Incase of returns advising the allocation of the goods in the system based on the nature of damage * Ensuring the returns orders are incorporated in SOA and send the revised SOA to clients advising to Exports Team the orders when booked and Ensure they pass on the clear packing instructions of the client to warehouse.* In case of LC forward the same to Exports to ensure that they do the needful as requested by client. * Follow up with Exports for sharing the invoices to clients and ensure timely collection by clients. * In case of advance payment client Exports must ensure the payment is received prior to shipping the goods. * Constantly liaising with forwarders for timely movement of shipments, and ensuring our warehouse releases the goods. * Credit notes are issued for Damages/ commercial agreement/ short shipped items. * In case of excess items sent to clients, we need to arrange for the collection and issue debit note. * And In case of short shipped items need to send the survey form to the warehouse team and ensure the items are short shipped prior to issuing credit notes.What you?ll need to succeedCOMPETENCIES * Import/Export (TRE) * Knowledge of Product Line * Demonstrating Personal Resilience & Adapting to Change * Demonstrating Customer Centricity * Technical * Understanding & Developing Self * Working with Microsoft Office * Driving Results* Accuracy and Attention to Detail * Managing Multiple Priorities * Communicating effectively * Collaborating & Influencing with Respect & Trust* Being Inclusive* Stakeholder ManagementWhat we can offer youWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, RETAIL & DISTRIBUTION DubaiWholesale Operations Coordinator IIPERSONAL DATA PROTECTION POLICYThis Personal Data Protection Policy details the CHALHOUB policy with regard to personal data provided on its websites and chalhoubgroupcareers.com (the ?Website?). CHALHOUB respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information by us for purposes associated in particular with your requests for our newsletters, press releases and recruitment messages. Consequently, we encourage you to read this policy carefully. This Personal Data Protection Policy applies to all personal data provided by you on our Website.CHALHOUB may collect and process the following data about youInformation you give us.You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to receive our Newsletter or participate in discussion boards or other social media functions on the Website (this includes Facebook, Instagram, Pinterest, Twitter and Tumblr) and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph. Information CHALHOUB collects about you. With regard to each of your visits to the Website CHALHOUB may automatically collect the following information: * technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;* information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.CHALHOUB uses data held about you in the following ways:Information you give to us. CHALHOUB will use this information: * to provide you with information about goods and services CHALHOUB offers;* to notify you about changes to our service;* to ensure that content from the Website is presented in the most effective manner for you and for your computer. Information CHALHOUB collects about you. CHALHOUB will use this information: * to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;* to improve the Website to ensure that content is presented in the most effective manner;* to allow you to participate in interactive features of our service;* as part of our efforts to keep the Website safe and secure;* to measure or understand the effectiveness of advertising CHALHOUB serves to you and* to make suggestions and recommendations about goods or services that may interest you.Disclosure of your informationCHALHOUB may share your personal information with any member of the CHALHOUB Group, which means its subsidiaries, its ultimate holding company and its subsidiaries.Protection of your data and respect of your privacyCHALHOUB has made every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, CHALHOUB does not control each and every risk related to the use of the Internet, and therefore warns visitors of the potential risks involved in the functioning and

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