| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
Waiters and waitresses, play a critical role in providing excellent customer service and ensuring a memorable dining experience for guests. They are responsible for taking orders, serving food and beverages, and attending to the needs of customers. Here are the key responsibilities of a waiter or waitress:1.Greeting and Seating Guests:úÿWelcome guests with a warm and friendly attitude, walk them to their tables, and present menus.2.Taking Orders:úÿAccurately record guests food and beverage orders, ensuring special requests and dietary restrictions are noted.3.Menu Knowledge:úÿFamiliarize yourself with the menu items, including ingredients, preparation methods, and recommendations.úÿProvide guests with information about daily specials and promotions.4.Serving Food and Drinks:úÿDeliver orders to tables promptly and accurately, ensuring correct placement and presentation.úÿHandle food and drink service with care and attention to detail.5.Upselling and Recommendations:úÿSuggest additional items, such as appetizers, desserts, or beverages, to enhance the guest experience.úÿMake personalized recommendations based on guests preferences.6.Beverage Service:úÿServe alcoholic and non-alcoholic beverages, including pouring wine, mixing cocktails, and preparing coffee or tea.7.Table Maintenance:úÿEnsure that tables are set with clean utensils, napkins, and condiments.úÿClear used dishes and reset tables promptly for incoming guests.8.Customer Interaction:úÿEngage with guests, answer questions about menu items, and provide information about the restaurant.úÿAddress any concerns or inquiries professionally and courteously.9.Cash Handling and Transactions:úÿProcess guest payments accurately, handle cash transactions, and provide correct change.úÿIssue receipts and process credit card payments.10.ÿCollaboration with Kitchen:úÿCommunicate orders to the kitchen staff, ensuring accurate preparation and timely delivery.úÿCoordinate with kitchen staff to accommodate special requests or modifications.11.ÿTeamwork:úÿCollaborate with fellow servers, host/hostesses, and kitchen staff to ensure efficient and coordinated service.12.ÿCleanliness and Hygiene:úÿMaintain a clean and organized work area, including wiping down tables, chairs, and service stations.úÿAdhere to food safety and sanitation standards to ensure the safety of guests.13.ÿProblem Solving:úÿHandle guest complaints or issues professionally and escalate to the supervisor if needed.úÿFind solutions to challenges that may arise during service.14.ÿMulti-Tasking:úÿJuggle multiple tables and tasks while prioritizing guest needs and maintaining a positive demeanor.A skilled waiter or waitress has strong communication skills, attention to detail, and the ability to work well under pressure. They contribute to creating a positive dining experience by providing attentive and courteous service to guests, ensuring they leave the restaurant satisfied and happy.
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