Service Now Consultant

Job Description

Job Responsibilities & Tasks: Perform day-to-day administration of the ServiceNow platform. Maintain business services and configuration item relationships in ServiceNow. Maintain the integrity of the ServiceNow platform across production and non-production instances. Perform installation and testing of updates and new releases. Provide ServiceNow configuration and customization assistance including, but not limited to: form tailoring, workflow administration, report setup, Design and configure new applications and modules. Assist in troubleshooting patch / release management issues. Support translating business requirements into technical requirements. Implement new functionality. Develop UI forms, fields, notifications, workflows and JavaScript server/client code. Build reports, gauges, and home pages. Maintain Service Level Agreement (SLA) and monitor SLA workflows. Support creation of new service catalog requests and items with variables. Create, monitor, modify, and publish service catalog workflows with approvals. Create and use update sets to move configurations between systems. Search, populate, and customize the knowledge base.

Keyskills :

About Company

Ace Management Concepts (Ace MC) is an independent Management Consultancy firm, focused on Human Resource, Market Research, Management Accounting Solutions, Feasibility Studies and Company formations Consultancies.

We provide Strategy advice, Implementation support and Retail & Distribution supervision to our Consumer Electronics, Home Appliances, and FMCG clients. We assist them to utilize their human resources, sales & marketing, retail and distribution optimally.
We have understanding of the issues and challenges faced at various management levels, when seeking to utilize human resources more effectively. We also have experience of developing and implementing a wide range of management interventions in distribution organization, aimed at aligning the workforce with the needs of the trade.



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About Recruiter



Florina John





















Functions



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Human Resources










Industry



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Consulting/Advisory Services










Skills/Roles





Marine Pilot,




Company Secretary




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LEVEL HIRING FOR



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Junior Level,


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Mid Level,


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High Level