| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
LeadershipLeads by example and is a role model. Able to influence and guide individuals and groups towards achieving their goals.Delegates appropriately within the team, playing to the strengths of individuals.Is decisive in difficult situations, keeping others informed and standing by decisions taken.Demonstrates organization values in day to day duties.Customer Service FocusDriven by Customer Service excellenceAnticipates and identifies customer requirements, providing extra value added services to exceed their expectations.Supports and encourages others to deliver superior services across the organization. Provides the tools and information to make this happen.Measures and evaluates service levels using a variety of approaches.Communication SkillsInfluences audiences effectively in challenging and/or adversarial situations.Simplifies, condenses and communicates ideas and concepts from many sources.Facilitates department meetings and discussions effectively.Keeps people well informed of key issues impacting the business.Problem SolvingConverts original ideas and creative approaches into practical solutions.Quick and resourceful in mastering facts, information and knowledge to help others solve business problems.Motivates others to adopt diverse problem solving techniques and processes.Utilizes experience and knowledge to effectively manage case resolution and escalation in the most effective and efficient way.Uses peer relationships to coordinate the resolution of complex cases across regions and between Aspire Lifestyles centers.Drive for ResultsConcentrates on value adding business opportunities and focuses employee efforts on them.Recognizes and rewards the achievement of (both team and individual) results.Exercises leadership by being decisive and action oriented.Sets ambitious goals and high standards of performance for self and others.Shows personal accountability and holds others accountable for achieving results.Business FocusUnderstands the business issues impacting the organization and the industry, especially on a cross border and functional basis.Makes sound decisions to deploy limited financial and other resources within case management situations.Actively seeks out potential product and service synergies to maximize customer satisfaction.Is credible and can front client meetings.Teamwork and CollaborationMaintains the focus of the team on their goals, building a collaborative work ethic.Clarifies and maintains team roles, providing opportunities for all team members to play to their strengths.Effectively manages the various relationships across teams within the business.
Keyskills :
The best stories are told by those who have lived the experience. Our mission is to inspire and delight your customers by making amazing stories happen every day. Stories they can share with their friends, family and colleagues. Stories that reinforce the value of your brand.
The Aspire Lifestyles global team, a collective of experts and enthusiasts live and breathe this mission, fostering a culture which strives to deliver the ultimate customer experience. We further empower this human endeavor with quality and innovation across every one of our services, networks, platforms and technologies.
We understand that every customer has their own interpretation of extraordinary and a unique idea of what ultimate is to them. Were here to help you define exactly what extraordinary means for these customers and deliver the ultimate experience by engaging them with the most relevant and timely benefit solutions on your behalf.
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