| Job Location | Dubai, United Arab Emirates |
| Education | Diploma;EngineeringGraduates/PG |
| Salary | Not Mentioned |
| Industry | Quality/Testing |
| Functional Area | Not Mentioned |
Quality Assurance CoordinatorJob Location : UAEResponsibilities:?To support the team members with answering the daily inquiries.?To provide couching, guidelines, and education to the team members.?To monitor the skillsets assignment and the workflow and the volumes.?To provide the approved quality trainings and to ensure the efficiency of the team members.?Daily calls quality assessment using the calls recording system.?Assisting call center agents with handling the complaints and patients? challenges.Educational requirements:?High school graduate?Excellent English and Arabic verbal/written communication skills.?Basic computer literacyExperience requirements:?Exposure to / experience with customer service principles?Medical Terminology / or exposure to medical environment?Previous operator or call centre experience, preferable
Keyskills :
Qualityexperience
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