| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Fashion & Apparel |
| Functional Area | Not Mentioned |
Role Profile:We are looking for an experienced and a driven Online Trading Specialist to add a new dimension to the Starbucks MENA?s Digital Customer Experience & Content team and support the expansion of digital commerce (delivery, mobile order primarily) in our organization. The ideal candidate will have a strong commercial mindset, a deep knowledge of digital retail platforms, and an appreciation for creating engaging online experiences that delight our customers. He/ she will draw on their existing experience with, and understanding of, digital commerce to: support the development of our digital commerce business (delivery and mobile ordering) to become a key driver of top-line growth for Starbucks. Use digital analytics to constantly refine our digital proposition, driving increases in customer satisfaction, online revenue, and operating efficiency support the Online Trading Manager in developing an approach that places conversion, evaluation, and optimization at the heart of all activities related to Delivery and Mobile app help with ensuring that our digital commerce platforms - delivery integrators platform, 3rdparties ecommerce platforms - are fully integrated with our range of offline and online touchpoints, and provide a consistent and engaging experience for our customers in line with the Brand guidelinesThe Online Trading Specialist will collaborate with other teams within Marketing, Category and Ops services teams to create the best omnichannel for our customers. He/she will demonstrate a strong appetite to learn and develop their skills as digital tools and techniques evolve.The below Key Performance Areas include but are not limited to: Ensuring that the development of our digital commerce platforms is guided by relevant customer insights, and outlining the need for new research to fill gaps in our understanding Supporting the team to drive the performance of our digital retail platforms (revenues, orders, margin, penetration, customer acquisition, repeat orders) and driving continuous improvement by evaluating key metrics (landing page visits, in-app conversion, basket size and frequency etc.). Ensure that the product content on delivery and on our mobile app will be accurate and updated.
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